FAQs

We understand that finding the right size is crucial for a comfortable fit. At Create Amor, our sizing is slightly more tailored than our competitors such as Figs or Cherokee. To determine the perfect size for you, we recommend using our TrueFit size guide. Here's how it works:

a) Visit our website and navigate to the product page of the product you are interested in purchasing.

b) Click on the "Size Guide" button located next to the available sizes. This will open our TrueFit size guide.

c) Enter your measurements, including bust/chest, waist, and hip measurements into the TrueFit size guide.

d) TrueFit will analyze your measurements and provide you with a recommended size based on our fit. It takes into account our unique sizing system, which may differ from other brands.

e) If you are in between sizes or unsure about the recommended size, we suggest choosing the larger size for a more relaxed fit or the smaller size for a more fitted look.

Visit our website www.createamor.com.

1. Browse through our collection of medical scrub apparel and select the product(s) you wish to purchase. You can explore different categories, colors, and styles to find the perfect scrubs for your needs.

2. Once you've found the desired product, select the size and quantity you want and click the "Add to Cart" button.

3. Review the items in your shopping cart to ensure accuracy. You can make changes to quantities or remove items if necessary.

4. If you have any discount codes or gift cards, enter them in the designated field on the cart page and click "Apply."

5. When you're ready to proceed, click the "Checkout" button.

6. Provide your shipping information, including your name, address, and contact details. Ensure that the information is accurate and complete to avoid any shipping delays.

7. Select your preferred shipping method from the available options. The cost and estimated delivery times will be displayed for your convenience.

8. Next, choose your preferred payment method. We accept major credit cards, debit cards, and PayPal. Follow the prompts to enter your payment details securely.

9. Review your order summary, including the items, shipping address, and payment information, to ensure everything is correct.

10. Once you've confirmed that all the details are accurate, click the "Place Order" button to finalize your purchase.

After placing your order, you will receive an order confirmation email containing all the details of your purchase. If you have any questions or need further assistance during the ordering process, visit our website for real-time support. You can also reach out to our customer care team by emailing support@createamor.com. We're here to assist you every step of the way!

Yes, you can cancel an order if it hasn't been shipped yet. At Create Amor, we understand that circumstances may change, and you may need to cancel your order for various reasons. Here's what you need to know about canceling an order:

1. If you wish to cancel an order that has not yet been shipped, please contact our customer care team as soon as possible. You can reach us by sending an email to support@createamor.com or by using our chat feature on the website.

2. When contacting us, provide your order number and clearly state that you would like to cancel your order. The order number can be found in your order confirmation email or by logging into your account on our website.

3. Our customer care team will assist you in canceling the order and provide you with any necessary instructions or next steps.

4. Please note that we strive to process and ship orders promptly. Therefore, it is's essential to reach out to us as soon as you decide to cancel your order to increase the chances of cancellation before it is shipped.

5. If your order has already been shipped, unfortunately, we won't be able to cancel it. However, you can still initiate a return or exchange once you receive the package by following our return policy, which can be found on our website.

We always aim to provide exceptional customer service and accommodate your needs to the best of our abilities. If you have any questions or concerns regarding canceling an order, please don't hesitate to contact our customer care team, and we'll be glad to assist you.

Yes, we do accept returns at Create Amor. We want you to be completely satisfied with your purchase, and if for any reason you are not, we offer a hassle-free return policy. Here are the key details you need to know:

1. Eligibility: To be eligible for a return, the item(s) must be unworn, unused, and in their original condition with all tags attached. Returns are generally accepted within 30 days from the date of delivery.

2. Initiate the Return: If you would like to initiate a return, please contact our customer care team within the specified return period. You can reach us by sending an email to support@createamor.com or using our chatbot on the website. Provide your order number and reason for the return.

3. Return Authorization: Once your return request is approved, our customer care team will provide you with a return authorization number and any additional instructions for the return process.

4. Package the Item(s): Carefully package the item(s) you wish to return, including any accessories or freebies that were included with the original purchase. Enclose the return authorization number inside the package.

5. Shipping: We understand that returns may sometimes be necessary. To facilitate the return process, we will provide you with a Return Merchandise Authorization (RMA) and a prepaid shipping label for your convenience.

6. Refund or Exchange: Upon receiving and inspecting the returned item(s), we will process your refund or exchange based on your preference. If you choose a refund, it will be issued to the original payment method used for the purchase.

7. Processing Time: Please allow for a reasonable processing time for us to receive, inspect, and process your return. Once the return is processed, you will be notified via email.

8. Non-Returnable Items: Please note that certain items may be non-returnable for hygiene reasons or if they have been personalized/customized. Make sure to review the product description or contact our customer care team if you have any questions about specific items.

Our return policy aims to ensure a smooth and satisfactory shopping experience for every customer. If you have any further questions or need assistance with a return, please don't hesitate to reach out to our customer care team, and we'll be happy to assist you.

We apologize if the item you want to purchase is currently out of stock. At Create Amor, we strive to keep our inventory well-stocked, but occasionally popular items may temporarily sell out. Here's what you can do if the item you want is unavailable:

1. Sign up for Notifications: If an item is out of stock, you can sign up for email notifications to be alerted when it becomes available again. On the product page, look for an option like "Notify Me When Available" or "Join Waitlist." Enter your email address, and we will notify you once the item is back in stock.

2. Check for Restocks: We frequently restock our inventory to meet the demand for our products. We recommend checking our website periodically or following our social media channels for updates on restocks. This way, you can be among the first to know when the item you want is available again.

3. Explore Alternatives: While the specific item you are looking for may be out of stock, we offer a wide range of other medical scrub apparel options. Take a look at similar styles, colors, or collections that may fit your needs. Our customer care team can assist you in finding alternatives if needed.

4. Contact Customer Support: If you need further assistance or have specific inquiries about the availability of an item, feel free to contact our customer support team. You can reach us by sending an email to support@createamor.com or by using the chat feature on our website. Our team will be happy to provide you with more information and help you explore available options.

We appreciate your understanding and patience in case an item is temporarily out of stock. We are constantly working to replenish our inventory and meet the demands of our valued customers. If you have any questions or need further assistance, please don't hesitate to reach out to us.