Last updated: 30 April 2023

This Privacy Policy applies to Create Amor’s collection and use of personally identifying information that Create Amor may gather when you contact us, visit our website, or use the services of Create Amor. By accessing or using Create Amor’s website/services, you expressly consent to collection, processing and use of your personal information according to this Privacy Policy.

What Information Create Amor Collects

Personal Information

Create Amor collects personal information including your name, address and email address. The information collected will be sent to Create Amor and may be used by Create Amor without restriction within its normal operation. This information will NOT be shared with third party organizations unless we are obliged to by the relevant law.

Cookies and Other Technologies

Create Amor uses “cookies” and other technologies to collect data that enables us to better understand and improve the usability, performance, and effectiveness of our website. Cookies are files sent to your browser and stored on your computer. If you do not want Create Amor to send cookies to your browser, you can set your browser options to reject cookies or notify you when a website tries to put a cookie into your browser software. Rejecting cookies may affect your ability to use some features of Create Amor’s website.

Create Amor gathers general information and uses Google Analytics to analyse visits to our website, and your computer’s interaction with Create Amor. This information is used to improve our services, understand website traffic and the use of downloads from our website. We are always seeking to improve our online presence to provide the best online experience possible for our customers.

How Create Amor Uses Information

Create Amor will not sell your personal information to third parties. If you provide us with your email address, Create Amor may, from time to time, share with you information about other products and services that we think you may find to be of interest. If you wish to change the types of communications you receive from us, you may do so by emailing your request via the contact us page.

Please note that opting-out of receiving promotional email will not affect receipt of service-related, transactional, or legal communication via email in accordance with the Terms. Create Amor will not disclose your personal information to third parties unless disclosure is necessary to comply with relevant law of the land and/or below:

We use and may disclose your personal information in order to:

  • Provide services to you;
  • Research, develop, administer, protect and improve our services;
  • Check your credit worthiness with a Credit Reporting Agency; and
  • Comply with a legislative instrument such as a request for information by a regulatory body or a Court Order.

Excluding the requirements above, we will not share any information you give to us to any other entity without your express permission.

Customers may request access to personal information collected by Create Amor in relation to themselves and the use of their account. We work to ensure these details are always correct and up-to-date and will amend any inaccuracies or make changes to details upon request.

By law, we must retain some customer information for a minimum of five years. However, we do not retain clients’ personal information longer than is necessary for the purposes of compliance with the law and routine administration. 

 If Create Amor is ever sold to another organisation, the new owners will also be required to comply with this privacy policy. 

 We keep customer information in a controlled facility, secured against unauthorised access. Proof is always required before information is released to any person, including the customer.

We are constantly improving and enhancing our services and may update this privacy policy from time to time. Any changes to the policy will be reflected by an updated page on our website.

If you have any queries or comments concerning our privacy policy, please contact us at Create Amor by emailing us (support@createamor.com). 

Personal Identifiable Information

Create Amor has committed to handling personally identifiable information in accordance with all currently applicable legislation.

Acceptance of Terms

If Create Amor updates or changes this Privacy Policy, the changes will be made on this page. Your continued use of the website following the posting of changes will mean you accept those changes.

Additional Information for California Residents

These additional disclosures apply only to California residents. The California Consumer Privacy Act of 2018 ("CCPA") provides additional rights to know, delete and opt-out, and requires businesses collecting or disclosing personal information to provide notices and means to exercise these rights unless certain exceptions apply.

Portions of our Services are intended to provide information and services to clients and potential clients. If you use the Services on behalf of a client or potential client, you understand and agree that the information collected about you is solely within the context of (i) your role as an employee, owner, director, officer, or contractor ("business representative") or (ii) Create Amor conducting due diligence regarding, or providing or receiving a product or service to or from your employer.

Under the CCPA, "personal information" is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. It does not include publicly available data as defined by the CCPA.

Categories of Personal Information We Collect, Disclose, and Sell

The chart below describes the categories of personal information that we collect, disclose for a business purpose, and "sell." Note that under the CCPA's definition of "sell," using cookies for website analytics and targeted ads may be considered a "sale." In the chart below, the categories of personal information that we "sell" are related to these transactions.

CATEGORIES  COLLECT DISCLOSE "SELL" 3rd PARTIES
Name, Contact Information, and Other Identifiers: Identifiers such as a real name, address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address YES YES YES
  • service providers
  • affiliates and subsidiaries
  • advertising networks
Customer Records: Paper and electronic customer records containing personal information, such as name, signature, education, current employment, employment history YES YES NO
  • service providers
  • affiliates and subsidiaries
Purchase History and Tendencies: Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies YES YES NO
  • service providers
  • affiliates and subsidiaries
Usage Data: Internet or other electronic network activity information, including, but not limited to, browsing history, clickstream data, search history, and information regarding a resident's interaction with an internet website, application, or advertisement, including access logs and other activity information related to your use of our Site and online services YES YES YES
  • service providers
  • affiliates and subsidiaries
  • advertising networks
Professional or Employment-related Information: Employment history, qualifications, licensing, disciplinary record YES YES NO
  • service providers
  • affiliates and subsidiaries
Profiles and Inferences: Inferences drawn from any of the information identified above to create a profile reflecting a resident's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes YES YES YES
  • service providers
  • affiliates and subsidiaries
  • advertising networks

Please see the "How We Share Your Information" section above for additional information regarding the categories of third parties with which we share your information.

California Consumer Rights

California law grants consumers certain rights and imposes restrictions on particular business practices as set forth below.

  • Right to Opt Out of Sale of Personal Information ("Do Not Sell"). California residents have the right to opt out of our sale of their personal information. You may opt out of this information sharing by clicking "Do Not Sell My Personal Information", and email us at (support@createamor.com), with the words "California Right to Opt-Out" in the subject line.
  • Right to Know. You have the right to request that we disclose the categories of personal information we collected about you, the categories of sources from which we collected the personal information, the categories of personal information that we sold or disclosed, our business or commercial purpose for collecting and selling your personal information, the categories of third parties with whom we shared your personal information, and the specific pieces of personal information we collected about you over the past 12 months.
  • Right to Delete. Subject to certain exemptions, you have the right to request that we delete the personal information we have collected about you in the prior twelve (12) months.
  • Non-Discrimination. You have the right not to be discriminated against for exercising the rights above. We will not discriminate against you if you exercise your CCPA rights.

Submitting Requests

You can exercise your rights by:

  • Emailing us (support@createamor.com) 

When you submit your request, we will take steps to attempt to verify your identity. We will seek to match the information in your request to the personal information we maintain about you. As part of our verification process, we may ask you to submit additional information, use identity verification services to assist us, or, if you have created an account on our website, we may ask you to sign in to your account as part of our identity verification process. Please understand that, depending on the type of request you submit, to protect the privacy and security of your personal information, we will only complete your request where we are satisfied that we have verified your identity to an appropriate degree of certainty.

You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent's permission to do so and will verify your identity directly.